Frequently Asked Questions

To hire a domestic helper, you can go through a licensed agency such as EXODUS to start the matching process. Agencies often handle the recruitment, documentation, and placement process. It’s an end-to-end process until your helper is handed over to you.

The Employers' Orientation Programme is a 3-hour program that will help you understand your role and responsibilities as an employer of a migrant domestic worker (MDW). MOM provides comprehensive information about Employers' Orientation Programme (EOP).

Domestic helpers typically perform household chores like cleaning, cooking, laundry, and sometimes childcare or elderly care, depending on the employer's needs. 

Employers must meet specific criteria, such as minimum salary, providing suitable accommodation, adhering to working hours, and obtaining necessary permits or visas. You can find further details about the legal requirements on MOM's website.

Costs usually include agency fees, helper's salary, insurance, work permits, medical check-ups, and sometimes additional expenses for training or documentation.

Domestic helpers have rights such as proper accommodation, timely payment of wages, time-off, access to medical care, and protection against abuse or exploitation. These rights may differ based on the country's laws. Review the full guidelines of domestic helpers' rights and protections provided by MOM.

The time to hire a domestic helper varies based on factors like processing time for paperwork, availability of suitable candidates, and completion of necessary training or medical checks.

No. Migrant domestic helpers are not allowed to live outside the employer's home. They are also not allowed to work in any household except the employer’s registered address. Arrangements can be made for special circumstances such as caregiving needs. To access more information, please refer the MOM's guidelines regarding special arrangements of helper's accommodation.

Termination procedures involve adhering to legal requirements, giving notice as per the contract, arranging repatriation if necessary, and handling final salary settlements according to local laws. 

Address concerns through open communication. If issues persist, seek advice from relevant authorities, your agency or mediation services, to resolve conflicts or grievances. 

EXODUS Manpower caters to a diverse range of industries, including finance, technology, healthcare, and more. Check our industry focus areas for detailed information.

Qualifications vary based on the specific professional position. Each job posting will outline the required qualifications and skills. Ensure that your resume aligns with the stated requirements.

Yes, you can apply for multiple positions if you meet the qualifications for each role. Tailor your application to highlight your relevant skills and experiences for each position.

EXODUS Manpower maintains high standards through a thorough selection process, considering factors such as qualifications, experience, and skills to ensure a good match between professionals and employers.

The duration of the placement process varies depending on the specific role and industry. Our team will strive to ensure a timely and efficient process while maintaining quality.

EXODUS Employment provides various cleaning services for residential and commercial spaces. You may contact us to find the best package that best suits your needs.

Yes, you can! Contact our customer support to discuss your specific needs, and we'll do our best to customize a cleaning solution for you.

Yes, we stand by our commitment to customer satisfaction. If you are not satisfied with our service, please let us know, and we will address it promptly.

You can reschedule or cancel your cleaning appointment by contacting our customer support. Please provide notice as early as possible.

EXODUS Employment provides cleaning services across various neighborhoods in Singapore.